We can be reached 24/7 to answer all of your support related needs..... Enocs Customer & Support Options For StumpWorld
Customer Support: 561.853.2162
General Support:
561.853.2162
Non-Emergency Contact Information:
billing@stumpworld.com
sales@stumpworld.com
support@stumpworld.com
Typical Business Hours: 12 EST. through 6 EST. (Monday - Friday)
Please allow 15 min's. through 4 hours for all non-emergency related inquiries. Time delay is subject to typical business hours and time zone variance.
New Account Setup:
Hosting setup is auto, and typically complete within 15 minutes of completed sign-up. Reseller accounts require manual verification. All orders are subject to verification, and terms of service agreement.
Intelligent Emergency Contact Information:
E-mail support with cutting edge intelligence.
This service does not apply to general, sales, or billing inquires. All accounts are enabled with Intelligent Emergency Contact by default.
How it Works:
Login to your Stumpworld cPanel account there you will be able to view your private support e-mail address. Send a support e-mail utilizing this private address and an on-call Stumpworld Server Administrator is instantly paged via phone. Your emergency e-mail is addressed within minutes, not hours.
Intelligent Emergency Contact:
Stumpworld is able to keep costs lower by filtering out non-emergency and general inquiries. Allowing true support to be provided. |
99.9%* uptime guaranteed! 30 day risk-free trial, if your not completely satisfied contact us within 30 days and your money will be promptly refunded. The Stumpworld hosting guarantee applies to all hosting plans offered by Stumpworld, and/or G13 Corp.
*not included in totals are system reboots or hardware upgrades.
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